Call us Directly
You can call us directly and ask to speak to an interpreter if you don’t speak or understand English. We can arrange for an interpreter in your preferred language.
Our phone number is 1800 004 402.
Translating and Interpreter Service
You can call the Translating and Interpreter Service and ask to be connected to us. Their phone number is 13 14 50.
National Relay Service
The National Relay Service helps people who are deaf, or hearing or speech impaired communicate through a Relay Officer. There are no additional costs for using the National Relay Service and they offer a range of relay call options.
Ask your Relay Officer to connect to us on 1800 004 402.
NRS Chat (Internet Relay)
NRS Chat calls can be made using the NRS app or by the NRS Chat webpage (https://nrschat.nrscall.gov.au).
SMS Relay users can text the National Relay Service on 0423 677 767 to connect with a Relay Officer who will then help you connect to us.
Video Relay users can connect to the National Relay Service through the Skype contact NRS VIDEO RELAY SERVICE. A Relay Officer will then help you connect to us.
Voice Relay users can call the National Relay Service on 1800 555 727 to connect with a Relay Officer who will then help you connect to us.
TTY users can call the National Relay Service on 1800 555 677 to connect with a Relay Officer who will then help you connect to us.